Frequently Asked Questions
Let us help you with any questions you might have:-
HOW FAR IS LOCK AND RELAX FROM THE MAJOR TOURISTIC ATTRACTIONS?
Calle larios :5 min walk
Catedral de Málaga: 7 min walk
La Alcazaba:10 min walk
Museo picasso:10 min walk
Mercado central:4 min walk
Muelle uno:4 min walk
Museo Pompidiu:8 min walk
Playa de la Malagueta:10 min walk
HOW CLOSE IS LOCK AND RELAX TO THE CLOSEST TRAIN STATION WITH DIRECT LINE TO AIRPORT?
We are only a couple of 100 meters in distance from it, Malaga Centro Alameda station
HOW MUCH DOES A TRAIN TICKET COST TO THE AIRPORT?
The price is €1,80
WHAT DO I DO IF I LOSE MY KEY?
Do not worry! All you have to do is send us a Whatsapp or call the number 695 552 059 informing us of what has happened and one of our staff will come immediately to open your locker.
NOTA:a la hora de guardar tu equipaje en la taquilla,asegúrate de llevar todas tus pertenencias necesarias”documentación,dinero,tarjetas de crédito…),dado que una vez cerrada la taquilla el volverla abrir implica el depósito de otros 5€ para obtener nueva ficha.
WHAT SHOULD I DO IF I ARRIVE LATE TO COLLECT MY BAGGAGE?
You must send a message via WhatsApp or call us to inform us that you have arrived late
You will not be able to recover your luggage until the following day and you will have to pay a penalty of €5. You must pick up your luggage by 10:30 a.m the following day, given that after this time you must pay another €5 more corresponding to the daily rate of the current day.
CAN I LEAVE MY BAGGAGE FOR MORE THAN ONE DAY?
At Lock and Relax we offer you the possibility of leaving your luggage for more than 1 day.
All you have to do is send a watsapp to our mobile number 695 552 059 indicating the date and time you want to leave your luggage so that a person can receive you and to which you must pay the amount corresponding to the days you leave us bag.
Up to 12h €5
Up to 24 h – €10
Up to 1 week – €50